Los Angeles County’s Permanent Supportive Housing (PSH) system plays a vital role in addressing chronic homelessness, but faces persistent fragmentation across service, property management, clinical, and policy domains. The result is often an underperforming ecosystem that frustrates staff, marginalizes tenants, and limits opportunities for long-term healing and housing stability. These same challenges are mirrored across other homelessness service programs, and can unintentionally undermine the very communities they aim to serve.
A Framework for Flourishing provides a research-based, human-centered model designed to address this challenge. Developed by HPRI through landscape analyses, collaborative inquiry and direct experience, the framework leverages improvement science to catalyze collaboration, accountability, mindfulness, innovation, and trust across PSH stakeholders, with implications for the greater service sector. It empowers individuals, teams, and public systems to co-create housing environments where tenants can flourish.